Frequently asked questions
Are personal assistants to those in wheelchairs permitted to attend events free of charge or is this determined by the individual event organiser?
It is determined by the event organiser. Logomo and Lippupiste encourage event organisers to follow the general guidelines, which grant free admission to assistants. Generally, assistants have been given free access to Logomo events. We recommend that you verify this when buying a ticket. If the assistant is required to purchase a ticket, it must be purchased from Lippupiste’s phone service or sales offices.
Does Logomo provide induction loops for those who are hard of hearing?
Logomo provides portable loop systems for those who are hard of hearing. The devices can be borrowed from the coat check. The systems consist of portable receivers, which fit in a pocket, and a loop that hangs around the user’s neck. The loop system works the same way as a built-in hearing aid and, therefore, your personal hearing aid has to be switched to the ´T´ position (telecoil) when using the loop.
Where are the disabled parking spaces? Are they near the main entrance?
The disabled parking spaces are located near the LOGI Hall entrance and at one end of Logomo Kitchen.
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Where are the accessible toilets located in Logomo?
All toilet facilities in Logomo are equipped with separate accessible toilets. You can find them by following the WC signs.
Where is the wheelchair seating in LOGOMO Hall?
The wheelchair section is located in the eighth row of section ´C´, on the 3rd floor of LOGOMO Hall. The section can be reached step-free from the foyer by using a lift. There may be a wheelchair section reserved on the floor at the front of the Hall, if the individual event allows for such as arrangement. Seats for wheelchair users and their assistants can be booked through Lippupiste sales offices or phone service. If the lift cannot be used during an emergency situation, Logomo’s security personnel will escort the wheelchair users to the top of the staircase to be met by Emergency Services personnel, who will carry the customers to safety.
How is step-free access arranged in Logomo?
With the exception of Logomo Hall’s section ‘B’, step-free access has been arranged for wheelchair users throughout the entire building.